- About Contentful
- APIs
- Backup, security and hosting
- Basics
- Best practices
- Billing
- Client libraries
- Content migrations
- Content operations
- Contentful AI functionality
- Environments
- EU data residency
- Extensibility
- Legacy spaces
- Managing organizations and spaces
- Personal access tokens
- Preview center
- Rich text
- Search and content organization
- Security and privacy
- Single sign-on (SSO)
- SSO x509 certificate expiration
- Technology and features
- Terminology
- Two-factor authentication (2FA)
- Versioning
- Web app
- Webhooks
FAQ
About Contentful
- What is the difference between Contentful and a CMS?
- Can I use Contentful without writing code?
- Is Contentful a website creation tool?
APIs
- Are Contentful sys.id values unique?
- How do I retrieve the linked entries/assets of an entry?
- Why image transformation doesn't work?
Backup, security and hosting
- How will I be notified in the event of a security incident affecting me?
- Can I self host/download Contentful?
- Can I backup my data offsite?
Basics
- How can I use predefined values?
- How do I resize an image with an API request?
- How do I delete a content type?
Best practices
- How to generate a HAR file for troubleshooting?
- How to handle tables in Rich Text field?
- Can I embed the Contentful web app as an iframe?
Billing
- What type of payments do you accept?
- How can I find a copy of the invoices?
- What happens when my trial ends?
Client libraries
See all questions (1)Content migrations
See all questions (1)Content operations
- Can I assign tasks for an entry that already has a scheduled job?
- How many tasks can an entry have?
- Can I assign a task to a role instead of a specific person?
Contentful AI functionality
- Where do I go for customer support related to the AI Content Type Generator?
- Is the AI Content Type Generator supported by a third-party?
- Will the prompts that I submit to the AI Content Type Generator, or the output from those prompts, be shared with other Contentful users?
Environments
- How long does it take to update a master alias?
- Can I set different locales in my environments?
- Can I preview the content from sandbox environments on my preview website?
EU data residency
- How do I know if my data is stored in the EU?
- How do I opt to store my data in the EU?
- Will the data stored in the EU only be accessible from within the European Union?
Extensibility
- Can I customize the Contentful web app?
- Do apps using identities count towards our user quota?
- How do I update my app?
Legacy spaces
- Does the upgrade affect the creation of new spaces?
- How can customers use the space environments feature to consolidate several legacy spaces that function as sandbox spaces into a single space with multiple environments?
- Does the upgrade affect spaces used in production or change organization or space IDs?
Managing organizations and spaces
See all questions (2)Personal access tokens
- When should I use an OAuth app and when should I prefer a Personal Access Token?
- Should I secure these tokens? How?
- How can I get a Personal Access Token if I don’t have any Content Management Access token in the first place?
Preview center
See all questions (1)Rich text
- What is the difference between "Embed block entry" and "Embed inline entry"?
- What are Rich Text Commands?
- What are the keyboard shortcuts for the Rich Text editor?
Search and content organization
- What search features of the API are supported in the Web app search?
- Why is my current search query lost when I click on a view?
- How can I search in multiple locales?
Security and privacy
- Can I have content that may have nudity or be sexually explicit?
- What is account impersonation and why do we request it?
- Can I have content related to gambling?
Single sign-on (SSO)
- Is the single sign-on feature available for all customers?
- What Identity Providers (IdP) does Contentful support?
- How can I activate and deactivate SSO access for my organization?
SSO x509 certificate expiration
- What if we are not able to make these changes before November 1st?
- When do I need to take action?
- How can I verify that the certificate change has worked?
Technology and features
- What platforms does Contentful support?
- Does Contentful work with HTML and JavaScript?
- Which tools and client libraries exist for integrating Contentful?
Terminology
See all questions (9)Two-factor authentication (2FA)
See all questions (8)Versioning
- Why does entry versioning fail to display the content I used to have?
- Is versioning available on all environments?
- Do you also version content types?
Web app
- When deleting a content type, I receive the error "We’ve found x entries which use the content type"
- Why "Author" column is empty?
- How are permissions handled when assigning multiple roles to a single user?
Webhooks
- How do I configure a webhook?
- What are the IP ranges for webhook calls?
- What type of event will trigger my webhook?